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Please fill out the form below which will give you request replacement for worms that have died.
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Please read the unique Lifetime Worm Replacement Guarantee. This gives the customer the ultimate guaranteed security that for whatever reason, TheWormMan®'s willing to replace your worm stock if they die.
Naturally, TheWormMan® has full discretion to honor this lifetime guarantee if the client has repeat requests for free worms, although we are more than willing to replace more than on one occasion. Situations where people leave their worms unattended for several months e.g. on holidays or any extreme heat not catered for or any other genuine mistake can lead to worm loss. Total worm loss is very rare and we suggest if you get to a stage that you believe there are no worms then you simply stop feeding your worms and put extra water like 1L or 2L once a week into your compost system and keep a close eye out for activity. You'll always see some activity with eggs hatching and repopulating. If you see no activity after several weeks then we are more than happy to honor our Lifetime Worm Replacement Guarantee. Naturally, there is nothing better than to have large numbers of worms successfully eating away your food scraps and garden waste and making a beautiful organic worm casting fertilizer. TheWormMan® benefits from the word of mouth and the success of repeat sales in composting systems and further recommendations. If you have purchased worms from TheWormMan® either from Bunnings you are entitled to apply for the Live Worm Replacement Guarantee. Please advise us via this form the details of the problem that you have encountered.. We would appreciate if you could email us some pictures for our testimony section which we're about to launch. We have hundreds of successful clients that have gained free worms from us and have finally got their system up in running successfully. With over 2 decades in retail we are here to service you and we appreciate your loyalty to TheWormMan®. |
Last modified on May 26 2008
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